Thank you for shopping with Lianzhou Jiaoyou Department Store. Please review our shipping policy to understand how and when your order will be delivered.
1. Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer standard international shipping to most countries. Estimated delivery times are:
- Standard Shipping: 7–15 business days
- Express Shipping (if available): 3–7 business days
Delivery times may vary based on location, customs clearance, and carrier delays beyond our control.
3. Shipping Costs
- Shipping fees are calculated at checkout based on the destination and total order weight.
- Occasionally, we offer free shipping promotions—be sure to check our homepage or promotional banners for details.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation message with a tracking number. You can track your order through the carrier’s website using this number.
5. Customs, Duties & Taxes
- International orders may be subject to import taxes, customs duties, and fees imposed by the destination country.
- These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
6. Delivery Issues
- If your order is marked as delivered but you did not receive it, please first check with neighbors or your local post office.
- We are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
7. Wrong Address Disclaimer
Please ensure your shipping address is accurate. We are not responsible for orders shipped to an incorrect or undeliverable address due to customer error.